What is the artificial leather?
Artificial leather is a mixture of Polyvinyl Chloride (PVC) or Polyurethane (PU) resins and other auxiliary chemicals and is a kind of natural leather-like material obtained by a specific process.
How is artificial leather produced?
Artificial leather products are produced with polymer materials such as PVC, Polyurethane, TPE and TPO in accordance with the technical specifications for their intended use.
Does the artificial leather have harmful effects on human health?
Products do not scientifically affect human health as long as they are manufactured without the use of materials prohibited under the REACH regulation.
How to clean that?
You can reach any information on the “user manual” at www.flokser.com.tr – products tab.
Can we learn about the prices?
That prices vary depending on the product content. For prices of the products you request, you can consult our nearest regional directorate at www.flokser.com.tr – contact tab.
What are the advantages of artificial leather over genuine leather?
The products are produced in sustainable fixed texture, color, pattern, thickness and weight compared to genuine leather products. As the products are sold in “linear meter” not in “pieces”, they provide price and ease of use advantages
How can I access your artificial leather color catalogues?
You can reach our latest trend product collections at the central and regional showrooms.
Do you have dealers and stores?
You can reach our nearest regional directorate at www.flokser.com.tr – contact tab.
Where and how will I place my orders?
You can place your orders by contacting with our nearest regional directorate.
What is the average lead time?
The average lead time is 2 weeks though the lead time varies depending on the production stages of the products. You can learn the exact lead time of your orders from your customer representative. Ready-stock products will reach you within 3 days after the order is placed.
How long is the warranty period of artificial leather products?
The warranty period of products is min. 2 years depending on the product content.
How can I submit my complaints, feedback and refund requests?
You can mail your complaints, feedback and refund requests at firstname.lastname@example.org